LD Exports Customized CRM Software
LD Exports needed a fully customized CRM system to manage business leads, customer communication, follow-ups, and internal sales processes more efficiently.
Main Content
For export and trading businesses, customer follow-up, enquiry tracking, sales coordination, and communication history are critical. Managing these through manual notes or spreadsheets makes it difficult to track opportunities and maintain consistency.
31 IT Solutions developed a custom CRM platform for LD Exports to organize customer records, enquiry flow, communication tracking, and business follow-ups. The system was designed to improve visibility across the customer journey and support better sales management.
Task
Build a custom CRM system for lead, customer, and follow-up management.
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